Residential Computer Help
Computers are supposed to make life easier. When they don’t, you shouldn’t have to diagnose the problem yourself or know the right technical terms before asking for help.
Duane provides personal computer support for individuals throughout Parker and South Metro Denver. Tell him what’s happening, and he’ll help you figure out the next step.
Let’s get it working
Something isn’t working? Let’s figure out why.
Help with computers that won’t start, crashes, error messages, Windows and software problems, malware, hardware issues and computers that just aren’t working the way they should.
Sometimes a repair or upgrade makes sense. Sometimes replacing an aging computer is the better use of your money. Duane will help you weigh the options.
A new computer shouldn’t mean starting over.
Get help setting up your new computer, installing and configuring software, setting up email, moving important files and connecting printers and other devices.
Still shopping? Duane can help you choose a replacement that fits how you use your computer.
Semi-Annual Computer Maintenance
Like other equipment, computers benefit from periodic attention. DRCS’s Semi-Annual Computer Maintenance Program provides a scheduled checkup every six months to help keep your computer updated, secure and running reliably.
Duane checks for developing problems and takes care of routine maintenance before small issues have an opportunity to become larger ones.
Ask about computer maintenanceBeyond the computer
Slow Wi-Fi, dead spots, a new router or devices that refuse to connect can quickly become frustrating.
Duane can troubleshoot your home network, help with routers and mesh systems, and make sure your equipment is configured properly.
Your computer can be replaced. Your photos and files may not be.
Get help putting a practical backup system in place so your important documents, photos and other files aren’t stored in only one place.
Security & Scam Help
Fake security warnings, suspicious pop-ups, malware and compromised accounts can be difficult to sort out.
Duane can help determine what’s happening, secure the computer or account when possible, and explain what to do next.
Call Duane for helpPersonal service
You won’t be expected to know what’s wrong before calling. Explain what’s happening in your own words. Duane will take it from there.
You’ll work directly with the same person, with straightforward explanations and recommendations that make sense for you.
What customers say
Knowledge & trust
“He has helped me several times with computer issues, and each time he quickly diagnosed the problem and got everything working again.”
Peace of mind
“Duane gives me peace of mind about my technology. Whenever I have a problem or a question, he is my trusted tech advisor.”
Local computer help
Duane provides on-site computer help throughout Parker, Centennial, Castle Rock, Lone Tree, Highlands Ranch, Greenwood Village, the Denver Tech Center, Aurora and surrounding South Metro Denver communities.
Many problems can also be handled remotely, without an on-site visit.
Let’s figure out the next step.
Tell Duane what’s happening. Whether it’s a problem today, a new computer or a regular checkup, help starts with a conversation.
